Effective Date: September 29, 2024

At Day2DayCosmo, we value the trust you place in us when you use our website and services. This Privacy Policy outlines how we collect, use, and protect your personal information. By accessing or using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information to provide you with a better shopping experience. The types of information we may collect include:

• Personal Details: Name, email address, phone number, and shipping address when you make a purchase or create an account.
• Payment Information: Credit/debit card details or other payment methods.
• Usage Data: Information about how you interact with our website, such as IP addresses, browser types, and browsing behavior.
• Cookies: We use cookies to enhance your experience, track orders, and store your preferences. You can control your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Process Orders: To complete transactions, ship products, and provide order updates.
• Customer Support: To respond to inquiries, requests, and complaints.
• Marketing: To send promotional offers, product recommendations, and newsletters if you opt-in.
• Improving Services: To monitor and analyze website usage for optimization purposes.
• Security and Fraud Prevention: To protect against unauthorized transactions and safeguard your data.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data under these circumstances:

• Service Providers: We share your information with trusted third-party vendors who help us with payment processing, shipping, and website management.
• Legal Obligations: We may disclose your information if required by law or to protect the rights and safety of our business or others.

4. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.
• Correction: You can ask us to correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal data, subject to legal obligations.
• Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email.

5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Day2DayCosmo does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

7. International Users

As we operate worldwide, your information may be transferred to, stored, and processed in countries other than your own. By using our services, you consent to such transfers, provided that adequate protections are in place to safeguard your data.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review it periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Day2DayCosmo
Email: Info@day2daycosmo.com
Phone: +94 76 314 80 14
Address: No. 230/52, Gramodaya Mawatha, Alubomulla, Panadura, Sri Lanka.